Privacy Notice
How we collect, use, and protect your personal information
Our commitment to your privacy
At Conversys, we are committed to protecting your personal data and treating it with respect.
This Privacy Notice explains:
- what personal information we collect and why,
- how we use it,
- under what circumstances we may share it, and
- how we keep it secure.
We may update this policy from time to time to reflect legal, operational, or service changes. Please review it periodically to stay informed.
If you have questions about this Privacy Notice or how we handle your data, you can contact us using the Contact page.
How we collect information
We may collect personal data directly from you when you:
- use our website (e.g., filling in contact or subscription forms),
- request information about our services,
- subscribe to newsletters or updates,
- apply for a job, or
- engage with us in other ways.
We may also collect data from third-party sources, such as:
- social media platforms (e.g., LinkedIn),
- trusted data partners, and
- our clients, when we provide services on their behalf.
What type of data we collect
Depending on your interaction with Conversys, the data we collect may include:
Contact details
name, email, phone number, postal address.
Professional details
job title, employer, sector.
Website interaction data
analytics, cookie information, browsing patterns.
Form submissions
anything you choose to include when contacting us.
How we use your information
We process your personal data for purposes such as:
- responding to your inquiries,
- providing requested services,
- sending communications (with your consent),
- processing job applications,
- enabling clients to connect with relevant prospects, and
- improving our website and user experience.
We keep personal information only for as long as necessary for the purpose collected, or as required under contracts or legal obligations.
Who we share data with
We may share your data with:
Legal basis for processing
We rely on one or more of the following legal bases when processing personal data:
Consent
(where you have given it),
Legitimate interests
(ours or our clients', balanced against your rights),
Contractual necessity
(where processing is required to deliver a contract with you),
Legal obligations
(to comply with applicable law),
Vital interests
(in rare cases of emergency).
Your rights and choices
You have choices regarding how we use your data:
- You can opt out of marketing at any time by contacting us using the Contact page.
- You can withdraw consent without affecting prior lawful processing.
- You can manage or block cookies via our cookie banner or browser settings.
Under data protection law, you also have rights to:
To exercise any of these rights, contact us by using the Contact page.
Cookies and tracking technologies
Our website uses cookies to enhance your browsing experience, improve functionality, and analyze usage. Some cookies are essential to site operation; others (like analytics) require your consent.
For more information, see our Cookie Policy.
Data storage and transfers
We store personal data securely on servers located within EEA. Where data is transferred outside these regions, we ensure that adequate safeguards (such as standard contractual clauses) are in place to protect your information.
Complaints and regulatory rights
If you have concerns about how we process your data, please contact us first by using the Contact page.
If you are not satisfied, you may also contact your local data protection authority.
UK residents can contact the Information Commissioner's Office (ICO): www.ico.org.uk.
EU residents can contact their local supervisory authority: European Data Protection Board list.
Last updated: 25 November 2024
Questions about our Privacy Notice?
Our Data Protection Officer is here to help clarify any aspects of how we collect, use, and protect your personal information.
Contact Our DPO